Installation and support

This part contains the information related to visionCATS installation, support and troubleshooting.

• Introduction
  • Architecture
  • Editions and options
  • End user license information
• Installation
  • Parts supplied
  • PC System Requirements
  • Installation procedure
  • Troubleshooting
  • Post Installation
  • Installation of USB to RS232 adapter
  • Installation of TLC Visualizer camera
  • Installation of TLC Visualizer 2/3 camera
  • Installation of HPTLC PRO drivers
  • Update of TLC/HPTLC instrument firmware
  • Update of HPTLC PRO Module firmware
• Licensing
  • General information
  • Activation
  • Upgrades
  • Hardware changes
• Instrument diagnostics
  • Diagnostics expiration for HPTLC PRO Module
  • Diagnostics view
  • How to do the diagnostics
• visionCATS Diagnostics
  • Properties
  • Client Diagnostics
• Backup / Restore
  • Backup procedure for visionCATS
  • Restore procedure for visionCATS
  • Scheduling backup
• Instrument Properties
• Maintenance and troubleshooting
  • General maintenance
  • Service Tool
• Known Issues and Workarounds
  • Troubleshooting USB connection errors for HPTLC PRO Modules
• Logging
  • Installer logs
  • visionCATS logs available
  • The Get debug logs functionality